Frequently asked questions

Below are some of the frequently asked questions we have received about the WP Job Manager LogicMelon add-in for WordPress.

Is the WP Job Manager LogicMelon add-on like any other normal WordPress plugin?

Yes it is a plugin like any other WordPress plugin and as such is installed and activated in the same way. It is called an add-on as without having the WP Job Manager WordPress plugin installed the plugin does nothing.

I have added additional job fields, either through a plugin or via code, will the plugin handle these?

You can of course add fields to WP Job Manager with a plugin or through code. Out-of-the-box the WP Job Manager LogicMelon Add-on plugin will not handle added fields. However with a little bit of code and taking advantage of the plugins extensibility features, additional fields can be registered so that they can be populated with a job sent via LogicMelon.

We have more detailed documentation on how to make sure your additional fields are optimised in our documentation.

What kind of support do you provide?

Support is provided for sites running the WP Job Manager LogicMelon Add-on which have a valid active license. This is provided through email support during normal UK office hours. We can support issues related to the plugin and minor customisations.

How do I activate my purchase?

Once you have installed and activated the plugin, navigate the Job Listings > Settings page and clicked the LogicMelon tab. Enter your license key in the license key field and then save the settings. Once saved you will see an activate button. Click this to activate your license, allowing updates to occur. If the update is successful this button should change to be labelled Deactivate.

How do I setup my job feed with LogicMelon?

Once you have installed and activate your plugin you will need to get in touch with LogicMelon so they can build your feed to the correct specification. The details you will need to provide them are found on the plugins settings page, on the readme file link.

We have a detailed getting started and installation guide in our documentation section.

Why should I renew my license?

We can continue to support you with any issues you may encounter and it makes sure that the plugin continues to work, accepting jobs posted from your LogicMelon account.

You will also continue to receive updates. Updates are important here as the WP Job Manager plugin changes your plugin will also continue to receive updates too.

The endpoint appears not to load and instead I get the homepage of my site. Why is this and how do I fix it?

The most likely reason for this is that your sites permalinks need refreshing.

To do this simply visit the permalink page under Settings > Permalink and click save. Then retry your endpoint URL and if successfully you should get an error indicating Feed contains no valid XML data. This is fine an indicates the endpoint is now working.