Frequently asked questions

Below are some of the frequently asked questions we have received about the WP Job Manager Broadbean add-in for WordPress.

Is the WP Job Manager Broadbean add-on like any other normal WordPress plugin?

Yes it is a plugin like any other WordPress plugin and as such is installed and activated in the same way. It is called an add-on as without having the WP Job Manager WordPress plugin installed the plugin does nothing.

What is the difference between the two licenses?

A license gives you 1 year of updates for the plugin as well as access to support for the the same period. On a single site license, updates and support are provided for 1 site, whereas the unlimited site license allows updates and support for unlimited sites.

Can I use this plugin on my client websites?

Yes of course you can! Remember though if you want those sites to update and if you want to access support for all the sites, you will either need to have a multi-site license activated or ask your client to purchase their own single site license.

It is also in our terms that if you are using your multisite license on your client sites, you must retain an active consultancy role with the client. If you are just building a one-off site for them, they should purchase their own license.

I have added additional job fields, either through a plugin or via code, will the plugin handle these?

You can of course add fields to WP Job Manager with a plugin or through code. Out-of-the-box the WP Job Manager Broadbean Add-on plugin will not handle added fields. However with a little bit of code and taking advantage of the plugins extensibility features, additional fields can be registered so that they can be populated with a job sent via Broadbean.

We have more detailed documentation on how to make sure your additional fields are optimised in our documentation.

What kind of support do you provide?

Support is provided for sites running the WP Job Manager Broadbean Add-on which have a valid active license. This is provided through email support during normal UK office hours. We can support issues related to the plugin and minor customisations.

How do I activate my purchase?

Once you have installed and activated the plugin, navigate the Job Listings > Settings page and clicked the Broadbean tab. Enter your license key in the license key field and then save the settings. Once saved you will see an activate button. Click this to activate your license, allowing updates to occur. If the update is successful this button should change to be labelled Deactivate.

How do I setup my job feed with Broadbean?

Once you have installed and activate your plugin you will need to get in touch with Broadbean so they can build your feed to the correct specification. The details you will need to provide them are found on the plugins settings page, on the readme file link.

We have a detailed getting started and installation guide in our documentation section.

Do you offer renewal discounts?

We certainly do! When renewing you will automatically be offered a 25% discount on your next year’s license at checkout.

Why should I renew my license?

Although the plugin will continue to work without a valid license there are two main reasons why you may want to continue and renew your license.

The first is that we can continue to support you with any issues you may encounter.

Applications are not showing in Broadbean correctly?

Broadbean requires that the application email sent comes from the applicants email address.

Often plugins such as SMTP email plugins mean that all outgoing email from a WordPress site comes from the same email address. This will not work with Broadbean.

We would recommend setting up a transactional email service for sites which rely on emails being delivered. Our recommendation for this would be Mailgun, which is easy to setup.